1. Acceptance of Terms

By accessing or using the HueHawk website, platform, mobile app, or purchasing our products or services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Use of Platform

You agree to use the HueHawk platform solely for lawful purposes and in accordance with all applicable laws and regulations. Any misuse of the platform, including unauthorized commercial use, reverse engineering, or infringement of intellectual property, is strictly prohibited.

3. Product Orders & Customization

HueHawk offers pigments and color-matching services through a 3-step customization process:

• Choose your shade

• Define your use case

• Select pigment form and packaging

Orders are considered confirmed once payment is processed. All custom formulations are final and may not be returned unless defective or incorrect as per the order specifications.

 

4. Pricing & Payments

All prices are listed in [Insert Currency] and are subject to change without prior notice. We accept multiple payment methods via secure payment gateways. HueHawk is not responsible for any transaction failures due to third-party systems.

 

5. Shipping & Delivery

HueHawk ships globally through authorized logistics partners. Estimated delivery times vary based on location and product type. We are not responsible for delays caused by customs, regulatory approvals, or unforeseen logistical issues.

 

6. Returns & Refunds

Due to the custom nature of pigment formulations, returns are not accepted unless the product is defective or does not meet approved specifications. Refunds will be issued only after inspection and approval from our quality control team.

 

7. Intellectual Property

All content on this website—including branding, logos, product images, platform design, and AI technology—is the intellectual property of HueHawk or its licensors. Unauthorized use, reproduction, or distribution is prohibited.

 

8. Technical Support & Warranty

HueHawk provides 24/7 technical support related to color selection, pigment application, and product documentation. While we ensure product quality and accuracy, we do not provide warranties beyond the scope of what is stated in the product data sheets (TDS/COA).

 

9. Privacy Policy

Your data is handled in accordance with our Privacy Policy. We use encryption and secure storage for your information. You may access, update, or request deletion of your data by contacting us at privacy@huehawk.com.

 

10. Limitation of Liability

HueHawk is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services, including but not limited to production losses or business interruption.

 

11. Governing Law

These terms are governed by the laws of [Insert Country/State]. Any disputes shall be resolved in the jurisdiction of [Insert Jurisdiction].

 

12. Modifications to Terms

HueHawk reserves the right to update or modify these terms at any time without prior notice. Continued use of the platform constitutes acceptance of the updated terms.