1. Information We Collect

We may collect the following types of information:
a) Personal Information

• Name

• Email address

• Phone number

• Company details

• Shipping and billing address

b) Technical Information

• IP address

• Browser type

• Device identifiers

• Usage data (pages visited, actions taken)

c) Transactional Data

• Order history

• Payment information (via secure third-party processors)

d) Uploaded Content

• Images, color references, or files uploaded for custom pigment matching

​

2. How We Use Your Information

We use your information to:

• Process orders and deliver products

• Provide customer service and support

• Customize user experience and pigment recommendations

• Improve our platform, features, and services

• Send updates, offers, and pigment industry news (only if subscribed)

• Ensure compliance with legal and regulatory obligations

​

3. Data Sharing & Disclosure

We do not sell or rent your data. We only share information with:

• Trusted third-party service providers (payment gateways, logistics, hosting)

• Regulatory or legal authorities, when required by law

• Internal teams for support, development, and quality control

All partners adhere to strict data protection policies and use your data solely to fulfill their contractual obligations with HueHawk.

 

4. Cookies & Tracking Technologies

 

HueHawk uses cookies and analytics tools to:

• Track user behavior and improve navigation

• Remember login details and preferences

• Analyze usage data for insights and platform optimization

You may control cookies through your browser settings. Disabling cookies may affect some features of the website.

 

5. Data Security

We implement industry-standard security measures to protect your data:

• SSL encryption

• Secure payment processing

• Role-based access to data internally

• Regular security audits and compliance reviews

​

6. Your Rights

You have the right to:

• Access and review your personal information

• Request updates, corrections, or deletion

• Opt out of non-essential communications

• Withdraw consent where applicable

To exercise your rights, contact us at privacy@huehawk.com.

 

7. Retention of Data

We retain your data only as long as necessary for:

• Fulfillment of orders

• Legal or regulatory compliance

• Resolving disputes and enforcing our agreements

 

8. Third-Party Links

Our platform may include links to third-party websites. We are not responsible for the privacy practices or content of external sites.

 

9. International Users

If you are accessing HueHawk from outside [Insert Primary Country], your data may be transferred to and processed in our primary country of operation. We take all reasonable steps to ensure your data is treated securely.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with a revised effective date. Continued use of the platform implies acceptance of the updated terms.